This week, we’re really excited about a feature that will play a big role in Productlane, especially for doing user research: Tagging.

We’re testing a very opinionated approach that’s based on our own way of building products, a mix of the 

 and Teresa Torres’ “Continuous Discovery Habits.”

It’s made for SaaS companies, but might not work for everyone yet. So we’re keen on your feedback! We created three default tag groups that have a specific purpose:

Please let us know if you have a use case, we don’t solve with the default tag groups! We might make them customizable in the future.

You now have a page for all issues that you linked through Productlane. See each issue's importance score, company segments, user personas, and trends! If you use our importer for Intercom, Front, or Zendesk links, you will also see them on the page. And on the details, you now see all insights connected to the issue.

A small but mighty feature that many of you waited for: You can now paste images into insights and changelog.

Tagging

It's been wild weeks and we're heads down working on many smaller improvements for all the new users coming into Productlane recently. But we we’re also able to ship a larger feature that will enable a complete new usecase for you:

Share internal Changelogs with your company and align all employees around your roadmap with a private portal. Use Google authentication to only allow access to people from your organization.

You find the setting behind the Share button on the top right of the 

Add Front, Intercom & Zendesk links to Productlane

Most of you already link to existing bugs or issues from helpdesk tools with Linears native integrations. We have built an import that you can see these links now also in Productlane!

With the click of a button, you can add all helpdesk attachement links from our 

Private roadmap and changelog

The new week comes with a new key feature in Productlane: Companies. Because insights often come from multiple people within the same organization, the company is now generated from your user's email. If you give it a segment, it will show on every employee's insight.

Next to the project and issue importance score is now the trend to see if a new topic is rising. The score shows you the increase since the last four weeks, so you can find out if something is still relevant or might have been fixed with another feature.

A long-awaited feature is coming very soon: We struggled long if we wanted to build it because using projects to connect user insights gives you a better picture of your user's needs and doesn't clutter your issue backlog with feature ideas. But we now found a way to display both and released the first glimpse of it.

On your roadmap, there are now three new projects: Unstarted issues, Started issues, and Backlog issues. We're working on displaying their score and segments, calculating them into the linked projects, and automatically importing attachments from Zendesk, Intercom, Slack, or Front to Productlane to show you trending issues. Let us know what you think!

Companies & Insight trends

Our vision is to create a new standard for product discovery. To help you identify impact, align your team, and close the feedback loop with customers.

Today, we're one step closer to that vision, as we're launching our new rich text editor: You can now add user interview notes and longer feedbacks and connect parts of that with projects and issues.

If you select a text, in the popup with the styling options, there is now a button to connect an issue or a project. If you do that, that highlight is visible on the project detail page and helps you get important context much faster.

To make full use of the new editor, you can now link to multiple issues from one insight. We're working right now on displaying these issues in Productlane and import existing issue attachements and linked conversations from Intercom, Front, or Zendesk. Stay tuned for the next release!

As a single source of truth for your user insights, it's essential to make them not only searchable through linked issues and projects but also through the insights themselves. If you now click on the little search icon next to the "Add note"-button, you see a beautiful new search page where you see all essential results at a glance. (To initiate it for the first time, you need to log out and in again or "Sync search" in CMD K)

Our users are getting more creative with what they can do with their data in Productlane. For example, Grafbase used our API to 

 on their website and deliver a seamless experience for their users. For that, we extended our API and created a dedicated page for our docs: 

Do you have more use-cases for our API in mind? 

With more and more users getting on board recently, we want to ensure your data is safe. That's why we installed a proper backup system for our database. Now, your data is back-upped every minute instead of every 24 hours.

New editor, multiple issues, better search and API docs

Our vision is to create a new standard for product discovery. To help you identify impact, align your team and close the feedback loop with customers.

Today, we're one step closer to that vision, as we're launching a preview of our new editor: You can now add user interview notes and longer feedbacks and connect parts of that with projects.

We're right now adding the possibility to connect multiple issues and display them within Productlane, and more improvements on the editor are coming, so stay tuned!

New editor preview

We finally shipped a feature that was blocking many of you from adopting Productlane: Hiding Linear teams you don't need for your daily research work.

You find this new option by navigating to Settings > Teams in Productlane. 

Please note that for some older accounts, you need to "Sync Linear" with CMD + K in case no project is visible after turning on the setting for the first time. After that, everything will be synced constantly.

With Linear's new update, "milestones" will be deprecated, so we changed the grouping on the projects tab and your public roadmap to the "project status". We like the simplicity, but we might switch to their new "roadmaps" as a replacement. But we're unsure yet if it will become too complex, as you can now have one project in multiple roadmaps. Please let us know your feedback on what you'd prefer! 

When adding insights like user interview notes or feedback manually, so far, you always needed to type in the persons' email. We made this a lot easier by letting you create that person only once and then being able to select it from a dropdown. While creating a person, you can now also directly add their user segment.

Hide selected Linear Teams

With our new Slack integration, we've been able to cover 3 major feature requests at once:

Every new message creates an insight in Productlane:

 Every message sent into a selected channel will automatically create an insight in Productlane that you can then connect with Linear issues and projects later.

Slack bots like Typeform or Zapier can create insights: 

Slack bots can be connected to your #insights-hub channel and will also create Productlane insights automatically. This works for Typeform, Zapier, and many other bots. You can set up Zapier to enable email forwarding.

Let your team add interview notes, call summaries, lost deals, and any other insights that will help prioritize the roadmap. They can post everything into the Slack channel, and you can process it later in Productlane.

 Never miss another feature request in public Slack communities. Badge-connect all feedback at once, without needing to deal with Slacks UI to create or link issues.

 If you communicate with your customers in Slack connect channels, you can click on the "More actions" of a specific message to push it quickly to Productlane. When the feature is shipped, you can automatically follow up with that customer in the Slack thread.

Discuss new feedback with your team directly in the thread of a notification.

The more insights you store in Productlane, the better you'll be able to understand which users you can solve a problem for. Segment users by company size, whether they are paying customers, how active they are, and prioritize your roadmap accordingly.

We're also launching another major feature: You can now upload images to an insight. Your users can do this on the Public Roadmap and you can upload them when adding a new insight in Productlane.

Turn Slack into a user insights hub

Have all your user feedback in Notion? Host your changelog in another tool? You can now upload your existing data into Productlane and enjoy its benefits without having to start all over: Connect feedback with feature ideas and see, which customer segment it helps the most, and let the feedback jump back into your inbox as soon as the feature is marked done in Linear. 

We also shipped some improvements to the public roadmap. If you hover over a project, you now see the Linear description without clicking on it. When you create new feedback on the left, you still see the description fully while the existing projects are searched through.

Import existing feedback and changelogs

We had an intense launch last week and were overwhelmed by your feedback, thank you so much for signing up for Productlane! Our vision is to make managing feedback and sharing it with your team effortless. To help you build more user-centric and successful products. This was a great step towards that.

To let the feedback keep flowing in, we added another often requested feature: You can now connect a custom domain to your public roadmap and changelog. Just open the 

To streamline your branding, you can now enable or disable dark mode for your users in the 

. We've also redesigned the settings page to better distinguish dark mode from light mode colors.

Both features are available in the Plus plan, which we introduced last week. We designed our pricing to enable companies of all sizes to get value out of Productlane with a Free account. As soon as you scale up your teams, you can upgrade your workspace to connect more Linear teams and set a custom domain and change up your Public Roadmap's and Changelog's theme, starting at $40.00 per Linear team / month. View our pricing 

Custom domains

Productlane is now available for all Linear users. You find it in 

After some intense work the last months to make the core functionality stable and valuable, you're now ready to complement your Linear workspace with a smart user feedback repository to close the feedback loop, a beautiful changelog that writes itself, and a customizable public roadmap. 

, where you can simply log into Productlane with your Linear account and get started. 

We're live! Launching Productlane 🎉

Keep the feedback looping: When you send out a new Changelog, your users can now leave feedback on it without leaving the page. A small input field underneath each post enables you to be even closer to your users and signal to them that you truly value their feedback.

Users can choose between three reactions to indicate how they feel about your newest updates. The icons have the same accent color that you can set in your settings. After leaving feedback, they are asked for their email so you can get back to them and stay in touch.

What do you think about this new feature? Leave your feedback below 👇

Changelog reactions

You can finally link feedback to existing issues! This is one of the most requested features and was a blocker for many of you, so we rethought our approach here.

We limited it to only projects initially because we see them as a better place for your feature requests. You want to keep a high-level overview of your projects and feature ideas and not have every bug in there. On the other side, you don't want ideas in your developer backlog where you're really not sure if you want to build them.

After we invited more users from the waitlist, we realized that you also want to track how often a certain bug or small issue comes up. We're happy to let you know, that you can now do so. Just click on the "+ Issue" button in the feedback details to open a dropdown with all your open issues.

We won't display any of them within Productlane, as we see the segmentation only important for larger features and you can view them directly within Linear anyway. 

 how you can view Productlane feedback directly in Linear.

We worked on a new guide to help you get the most out of Productlane. You find it 

Link feedback to existing issues

In the last weeks, we realized how powerful it was to publish our own Changelog. People on our waitlist got excited reading it and recommended us to more people, even before trying the tool themselves.

We didn’t expect potential users so urgently wanting a tool to write Changelogs – that’s why we decided to make the experience even better.

With a click of a button, you can now add all issues from the last cycle to the Changelog and they are automatically grouped by their label like “Bugs” or “Improvements”.

Additionally, we added a preview of each issue when you hover over it, to help you decide at a glance if the issue is worth putting in your Changelog.

Want to quickly update your team or users about a new release, but don't have time to design a nice title image? We got your back. When you upload a screenshot to your Changelog draft, you can now add a background gradient to it and customize the color, border-radius, and padding of the image.

We understand how important it is to keep a consistent theme and branding for your company. When sending your Changelog to your users, investors, and teammates, you can now adjust the colors of your page to better fit your brand.

We designed it to be easy to customize and to work in both dark and light mode. You only need to set a few colors, such as the background, text and accent colors, which we then use to generate complementary shades for borders or hover effects.

Want to build a beautiful changelog fast? Sign up for our 

New Changelog Builder

A new week has passed, and we have some exciting updates for major workflows. Thanks to every one of you who gave feedback or wrote us to get access earlier. We're super happy to see so many of you jumping on our waitlist every day – don't hesitate to drop us a message and get bumped up the waitlist!

We worked on one thing to help you really delight your users: A smart feedback inbox. It tackles a problem we had ourselves and saw with our first users: When you receive feedback, it's scattered in Linear tickets, Notion, Intercom, Front, Slack, and other tools. 

That makes it really hard to get back to your users and let them know that you acted upon their feedback. Currently, this is a lot of manual work, you need to go through all links on a Linear ticket, or search wherever a user requested a feature and contact them afterward.

That's why we built this process into Productlane. After adding a feedback, you can connect it to an issue or project. When those are marked done in Linear, the linked feedback in Productlane will now bump back in your inbox. That way you can get in touch with all your users who gave feedback, create that magic moment and make them really feel heard.

So far, you were only able to connect a feedback with a project, now you can do the same with issues. The Linear issue status will be shown directly on the feedback list, so you know how things are progressing.

A big blocker for a lot of you was that projects were public on your portal by default. This was of course not an ideal situation, and we understand that leaking upcoming features are the last thing you want to do. Now, every new project needs to be approved for publishing on your portal. So you can do your work in peace and communicate only the features your users need to see and give feedback on.

We can see how many of you are interested in writing your changelogs in Productlane. That's why we improved the experience of writing them. Importing issues from Linear is now easier and faster since we improved the UX all-around. Keep an eye out, we are listening to your feedback, and we are looking for ways to improve the experience even further.

There is also a slew of other fixes and minor improvements:

 about feature ideas and more suggestions, so we can continually improve Productlane.

Smart Feedback Inbox

We launched on Producthunt two weeks ago and it was a blast! Thank you so much, we were busy since then keeping up with all the new feedback that came in. We try to send invites to around 10 users per week to make sure everything runs smoothly for you. If you have a more urgent need, please leave us a message and we're happy to prioritize you!

We got a few requests that the public portal is more useful when users can upvote directly, without leaving feedback. We see the problem, that an upvote is not as insightful as written feedback, but we now tried to combine the best of both worlds. Users can upvote by just leaving their email once and are prompted to leave more feedback after each upvote if they have an urge to do so. By leaving their e-mail, as a product manager, you can contact them directly to get more feedback from them. Let us know what you think!

Sometimes, users get feedback on the portal which is more urgent and requires a quick response. That's why we added a customizable e-mail notification for each new feedback that comes in through the portal. As well as when a new changelog draft is ready for you.

Product Hunt Launch, simple upvotes and email notifications

Hello World. We are excited to announce Productlane with this first Changelog post!

After months of hard and fun work building the core of our product, including a deep Linear integration, custom public portals, project checklists, segmentation, and much more, we finally added support for changelogs and with them the final piece of our MVP.

From receiving feedback on your customer's problems all the way to sharing your current and past progress, Productlane is the easiest way to communicate with your user base.

We are big fans of Linear and all the goodies it has, so we built Productlane from the beginning to perfectly integrate with it: A similar interface, CMD+K, shortcuts, dark mode, real-time sync, 100ms rule, you name it. We (and luckily also our first users) love it. 

You can directly log into our tool with your Linear account and find everything there being synched in real time. The public roadmap in Productlane is the same as in Linear and as soon as you mark a project done in Linear, it appears as a changelog draft in Productlane.

Sharing your progress and future plans has never been easier, as a matter of fact, you already have all the info in Linear, it is only a problem of visibility. After you sign up, a public roadmap page is ready to be shared with your customers! 

You will also see your users can submit feedback immediately. Internally you have the ability to segment this feedback by things like "High MRR Customer" or "Power User" so you can really focus on building the next feature that matters.

Our changelog is a place for you to promote your product to users and we built it to live up to that. There are no distractions on the page, it's built to engage with your brand, sign up for your product, and maybe give you a follow on Twitter, but not more.

A new draft will be automatically created as soon as you complete a project in Linear. To save you even more time, you can add all issues that have been done since the last changelog within a single click.

We are already hard at work on the next features, including integrations with more systems and platforms like Slack, Hubspot, and others. We are super excited to hear from you! We are slowly letting users in, to make sure everything is working and tweaking things as necessary, so go and 